Still not sure? Check out our FAQ section

Delve into our FAQ section for insights and clarity on our design services and processes.

Navigating the world of design can be filled with queries and uncertainties. That's why we've compiled a comprehensive list of Frequently Asked Questions to help you gain a clearer understanding of how we work at Brandiic.

Brandiic FAQ
Why Choose a Design Subscription Service?
Our design subscription bridges the gap between hiring a full-time designer and outsourcing to an agency. It offers immediate access to top talent without the hefty costs and long-term commitments associated with full-time hires or external agencies. This model streamlines your design process, allowing you to focus on growth and progression.
How Do We Communicate and Manage Requests?
We optimize productivity using asynchronous communication tools like Slack, ClickUp, and Figma. Complex requests may warrant a brief 15-minute call, but generally, we find efficient collaboration is achieved through our streamlined digital channels.
What's the Turnaround Time for Design Deliveries?
Our clients typically enjoy a 1-week turnaround. Our designers can complete more straightforward requests in 2-3 business days. We prioritize efficiency and quality to ensure timely delivery without compromising on the standard of work.
What if I'm Not Satisfied with a Design?
Client satisfaction is paramount. If a design doesn't meet your expectations, we offer unlimited revisions. We work collaboratively, incorporating your feedback until the final layout is what you envisioned.
What Design Tools Do We Use?
Our primary tool is Figma, a versatile and powerful platform enabling us to cater to a wide range of design needs efficiently.
Is There a Limit to Design Requests?
Not. Our subscription model allows unlimited design requests. We work through each request meticulously, ensuring every design meets our high standards.
What's Our Refund Policy?
We do not offer refunds due to the quality and nature of our work. However, we are committed to ensuring client satisfaction and will work diligently to resolve any concerns you may have.
Why Opt for Brandiic Over Other Options?
Brandiic stands out by offering an in-house team's agility and personalized service combined with the cost-effectiveness and scalability of a subscription service. We avoid the high costs and slow turnaround times typically associated with traditional design agencies, ensuring our clients receive quality designs promptly and affordably.
How to Get Started with Brandiic?
Getting started is straightforward. Book a complimentary 30-minute intro meeting for any queries or to discuss your business context. Once signed up, you'll be onboarded onto Slack and ClickUp and can start submitting design requests. We handle each request diligently and transition smoothly to your subsequent request upon approval.
Billing and Subscription Flexibility
We offer a multi-tiered subscription model with monthly billing. You can upgrade, downgrade, or cancel your subscription anytime. The cancellation will be effective from the next billing cycle. We accept various payment methods.
Intellectual Property Rights
All designs created under your subscription are your intellectual property.
How to Submit a Design Request?
Submit your requests via ClickUp, including all necessary details, documents, and guidelines. We accommodate various formats, ensuring ease and convenience in submitting your requests.
Tailoring Our Services to Your Needs
Whether you have a single request or ongoing needs, our flexible plans cater to all scenarios. We offer short-term and long-term plans, with the option to pause or cancel at your convenience.
About Our Designers and Project Management
Our team comprises highly skilled, pre-vetted designers managed by experienced project managers. This setup ensures that all your design needs are handled efficiently and effectively without your side needing direct management.
What Design Services Do We Offer?
Our subscription includes various services: UI/UX design, website design, branding and more. If you have specific needs not listed, don't hesitate to contact us for personalized assistance.
How Does Our Design Subscription Compare to Traditional Options?
Our subscription service offers the expertise of a full-time design team at a fraction of the cost. It's an ideal solution for startups and businesses that require regular design work without the overhead of a full-time in-house team.

Unlock Creative Excellence with Our Plans

Embark on a journey of creative discovery with our monthly subscription service, your gateway to design magic.